FAQs

What is a Physiotherapist?

Physiotherapists are primary health care providers with a significant role in health promotion and treatment of injury and disease. They combine their in depth knowledge of the body, and how it works, with specialized hands on clinical skills to assess, diagnose and treat symptoms of illness, disease, or injury.

What do I need to bring?

Be prepared to provide your medical history, and if you wish, bring a list of medications.

How many visits will I need?

The number of treatments will vary depending on your particular problems. After a thorough assessment, the physiotherapist will discuss the treatment plan for your rehabilitation program.

What should I wear to my appointment?

We recommend wearing loose fitting and comfortable clothing to your physiotherapy appointments. It is important to have clothing that will allow you to move freely during your physiotherapy session.

How do I make an appointment?

You can get in touch by phone (709-700-1474) or email us at info@nlbalance.com

Do I have to be referred by a doctor?

No, physiotherapists can assess and treat without referral by a doctor. However, some health insurers require a doctor’s referral before they will authorize coverage of fees.

How do I know if my insurance covers physiotherapy services?

We recommend that you confirm your insurance coverage by reviewing your policy or contacting your insurer.

How long will I need physiotherapy?

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors.  Re-evaluations will be done regularly to assess your progress; and your therapist will share your therapy goals with your physician.

What conditions does physiotherapy treat?

We see and treat patients for a wide range of conditions and diagnoses.  Please visit our Services page for more information

Do you have postgraduate certifications/training in physiotherapy?

NL Balance & Dizziness Centre is proud to have Physiotherapists on staff who have obtained and achieved advanced post graduate certifications in Neurology, Vestibular therapy, Orthopedic and Manual therapy, Acupuncture, and Dry needling.

What is your cancellation policy?

We would appreciate at least 24 hours' notice if you are cancelling your appointment. Appointments cancelled within less than 24 hours' notice may be charged for the appointment time.